Virgin Casino Review

Part of Richard Branson's Virgin group, the Virgin casino – launched in 2004 – has proven to be one of the organisation's more successful ventures. This site is licensed in Alderney in the Channel Islands – its main player base coming from the UK and Europe – and has become popular choice for both newcomers and experienced players, offering fast cashouts and the highest standards in security.

If there is one thing that Virgin lacks it is a choice of games; but what they do provide is plenty of variety. There is impressive list of different Blackjack tables and a good range of Roulette games (unfortunately, no Baccarat or Craps). There are over 40 different slot games available, 18 of which provide progressive jackpots.

Software

Virgin's software is powered by Wagerworks and requires no download. By using Wagerworks as their supplier of casino software, you'll have access to their large 'MegaJackpots' games where you're guaranteed to win at least £1,500,000 with the industries largest jackpot starting value. Virgin Casino recently undertook a large marketing campaign to become the 'home of slots' and as a result their selection of games are growing rapidly each week. In addition to the most popular table games and traditional slots, Wagerworks casinos such as Virgin Casino are able to offer exclusively licensed games such as Monopoly, Cluedo and Elvis themed slots.

Bonuses and Promotions

Virgin provides new players with a 100% signup bonus up to the value of £100, which comes with a rollover requirement of 25 times the deposit. Only wagers on Slot Games (excluding MegaJackpots), Instant Win Games (excluding Multiplier) Phantom Belle Video Poker and Ten Play Bonus Video Poker will count towards this promotion, while another drawback is that the bonus money can only be used to buy Virgin Merchandise. The rollover must also be met within 90 days of the bonus being awarded to your account.

However, what Virgin likes to promote most is it's 'V-points' program, which can not only be used for cashbacks in the casino, but can also award you with flights on Virgin Airlines (one V point equal to 1 Flying Club 'mile'), spa treatment and other exclusive offers. Wagers on all games will earn V-points, but there are different rates depending on which game you choose. Their Refer a Friend bonus offers 1000 V points for both parties, once the new player makes their first deposit. Other game-specific and one-off promotions are constantly being added to the site on a daily and weekly basis, so it is worth keeping an eye on their promotions page.

Money

Deposit options are limited to credit and debit cards (Visa, MasterCard, Visa Delta, Visa Electron, Maestro and Solo), Neteller and bank transfers. The minimum deposit amount is £5, but Virgin does accept transactions in Euros, British Pounds and US Dollars.

Withdrawals are also limited to £5, while first-time cashouts will be automatically deferred to the registered payment method and will take up to 72 hours to be processed (for security purposes). Withdrawals to cards can take up to 3-5 working days.

Support

It would be fair to say that Virgin have one of the best customer support teams out of any online casino. As well as providing round-the-clock support, they claim to respond to emails within 30 minutes and also have free-phone numbers for the UK, including a handy call-back service. Live chat is another convenient feature which can be accessed through the casino's software.

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